FAQS

FAQS
FAQS

JEWELLERY CARE

  • Wrap a measuring tape, string, or paper around the base of your finger where you want the ring to sit. The tape or material should be tight.

    If you're using string or paper, mark where the ends meet with a pen.

    Measure the length of the tape, string, or paper. This will give you your circumference.

    Now use the size chart to convert / match your measurement to the correct ring size.

    The size chart can be found under any ring's description.

  • Wrap a measuring tape, string or paper snugly around the widest part of your wrist, just below the wrist bone. 

    Mark where the tape or string overlaps. 

    Lay the tape or string flat and measure its length with a ruler. 

    Add half an inch to the measurement to get your bracelet size.

  • Sterling Silver: Timeless material which will oxidize over time & age like fine wine.

    Making it the perfect choice for a statement piece and special occasions.

    Stainless Steel: The same iconic design at an accessible price point, perfect for everyday wear.

ORDERS

  • You can start a return here.

    We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

    To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

    If you order the wrong size, a £10 replacement fee will apply to cover processing and postage costs for sending out a replacement only when the incorrect one has been returned.

  • Please allow 24H to process your order.

    Expect an email within 48H to let you know your order is on the way.

    Orders placed before 12pm (GMT) during store hours 8am-5pm will be delivered the same day.

    Orders placed outside of these hours will be delivered the next day we are open.

    When your order is ready for delivery, you will receive an email with real-time tracking information.

    INTERNATIONAL SHIPPING: Orders are generally shipped within 24H using Royal Mail International.

    Flat rate shipping fee of £15 applies to orders shipping worldwide.

    DOMESTIC SHIPPING: Orders are generally shipped within 24H using Royal Mail Domestic.

    Flat rate shipping fee of £10 applies to orders shipping within the UK.

5
reviews
See all reviews